Technical Tip: How to configure embedded SME on a FortiSOAR Cloud Instance

Step 1: Login to the FortiSOAR Cloud GUI Interface and check browser url for instance’s actual hostname. For example: 'abcdefghijdja08iv0.ca-west-1.fortisoar.forticloud.com'.

Step 2: Go to Administration -> Secure Message Exchange ->  Open SME details page -> Update 'Server Name Indication' with the copied hostname.

Step 3: Login to WebSSH and update the hostname of the instance using the following command.

csadm hostname --set < hostname copied from url>

csadm hostname --set abcdefghijdja08iv0.ca-west-1.fortisoar.forticloud.com

After setting the hostname, check the updated hostname using the hostname command.

Step 4: Re-generate the internal RabbitMQ certificates.

csadm mq certs generate

Step 5: Update the exchange event listener certificates.

csadm secure-message-exchange update-exchange-event-listener-certs

Step 6: Restart the cyops-postman service:

systemctl restart cyops-postman

Step 7: Log in to the GUI and navigate to Administration -> Secure Message Exchange -> Edit SME details,then update 'Address' to 'ca-west-1.fortisoar.forticloud.com'.