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sramanujam
Staff
Staff
June 30, 2026

Technical Tip: How to Add SSL Certificates for Connector Integrations in FortiSOAR

  • June 30, 2026
  • 0 replies
  • 12 views

Description


This article describes how to add SSL certificates for connector integrations in FortiSOAR. This is required when the connector communication needs to validate a custom or internal Certificate Authority (CA).


Scope


FortiSOAR v7.6.x, FortiSOAR v7.5.x.


Solution


Step 1: Log in to the FortiSOAR CLI and navigate to the following directory:

cd /opt/cyops-integrations/.env/lib/python3.9/site-packages/certifi


Step 2: Append the required SSL certificate(s) to the cacert.pem file.

sudo vi cacert.pem


Add the certificate content at the end of the file and save the changes.


Step 3: Restart the FortiSOAR services to apply the certificate changes.

sudo csadm services --restart


Step 4: Navigate to the connector configuration and enable the SSL checkbox.


Once enabled, all communication between FortiSOAR and the connector/integration endpoint will occur over SSL using the updated certificate bundle.