Troubleshooting Tip: Where to download the FortiSIEM images

To download FortiSIEM images, go to the support site (Support). A valid account must be used to log in, and a FortiSIEM support license is required.

• FortiSIEM Windows Agent:
  Once logged into the support site, navigate to the Support Tab -> Firmware Download -> Select Product FortiSIEMWindowsAgent -> DOWNLOAD -> Choose directory of the target version -> v7.00 -> 7.4 -> 7.4.1 -> Download zip file FSMLogAgent-v7.4.1-build0517.zip.
  
  
• FortiSIEM Linux Agent:
  Go to the Support Tab -> Firmware Download -> Select Product FortiSIEM -> DOWNLOAD -> Choose directory of the target version -> v7.00 -> 7.4 -> 7.4.2 -> Download the zip file fortisiem-linux-agent-installer-7.4.2.0453.sh.zip.
  
  
• FortiSIEM Hardware nodes:
  Go to the Support Tab -> Firmware Download -> Select Product FortiSIEM -> DOWNLOAD -> Choose directory of the target version -> v7.00 -> 7.4 -> 7.4.2 -> Download the zip file FSM_Full_All_RAW_HARDWARE_7.4.2_build0453.zip. This image is used for any hardware node, Supervisor, Worker, and Collector; the role is selected during installation.
  
  
• FortiSIEM VM nodes:
  Go to the Support Tab -> Firmware Download -> Select Product FortiSIEM -> DOWNLOAD -> Choose directory of the target version -> v7.00 -> 7.4 -> 7.4.2 -> Download the ZIP file corresponding to the virtualization platform: Azure, ESX, GCP, Hyper-V, KVM, or RHEL.
  
  
• FortiSIEM upgrade image: Go to the Support Tab -> Firmware Download -> Select Product FortiSIEM -> DOWNLOAD -> Choose directory of the target version -> v7.00 -> 7.4 -> 7.4.2 -> Download the ZIP file FSM_Upgrade_All_7.4.2_build0453.zip. This image can be used to upgrade Hardware and Virtual Nodes.

Related document:
Downloading FortiSIEM Products