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Staff
June 16, 2026

Troubleshooting Tip: Upgrade to 7.5.1 fails at 'Upgrade Rocky Linux 8 to Rocky Linux 9' step

  • June 16, 2026
  • 0 replies
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Description

This article describes how to fix or prevent failure at the 'Upgrade Rocky Linux 8 to Rocky Linux 9' step when upgrading FortiSIEM.

Scope

FortiSIEM.

Solution

When upgrading FortiSIEM to v7.5.1, the error 'Upgrade Rocky Linux 8 to Rocky Linux 9' may emerge and prevent the upgrade to continue with the next details (from sh upgrade.sh command output or /usr/local/upgrade/logs/ansible.log):

UPGRADE | Upgrade Rocky Linux 8 to Rocky Linux 9 ...| localhost | FAILED | 10m19s
...
Error downloading packages:
...Cannot download, all mirrors were already tried without success


This may happen in Azure environments.


To prevent the error or fix it after a snapshot restoration, run these commands in the console after following the upgrade steps:

cd /opt/upgrade


7za x FSM_Upgrade_All_7.5.1_build0620.zip


Replace the '/opt/upgrade/FSM_Upgrade_All_7.5.1_build0620/install/files/upgrade_rocky8_to_rocky9.sh' with the file attached at the bottom of this article, and run the following from the node CLI as the root user:

rm -rf /opt/upgrade/FSM_Upgrade_All_7.5.1_build0620/install/files/upgrade_rocky8_to_rocky9.sh


cd /


tar -xzvf /tmp/upgrade_rocky8_to_rocky9.sh.tar.gz


chmod 755 /opt/upgrade/FSM_Upgrade_All_7.5.1_build0620/install/files/upgrade_rocky8_to_rocky9.sh


Finally, run the upgrade.

Attachment: upgrade_rocky8_to_rocky9.sh.tar.gz.