Skip to main content
nsoni
Staff
Staff
September 30, 2024

Troubleshooting Tip: Unable to install Linux agent on supported Ubuntu OS version and throws 'No matching OS' error

Description The article describes how to fix the 'No matching OS' error when trying to install a Linux agent on supported Ubuntu 22.04.4 LTS.
Scope FortiSIEM.
Solution

Linux agent installation error:

 

bash fortisiem-linux-agent-installer-7.1.7.0187.sh -s <Supervisor-IP> -i <Organization-Id> -o <Organization-Name> -u <Agent-User> -p <Agent-Password>
No matching OS
INSTALLATION FAILED

 

Cause:

 

/usr/bin/lsb_release binary missing

 

Fix.

Run the below command to install lsb_release:

 

sudo apt-get install lsb-release

 

Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
Thought Leadership. Security Summit. Thursday, October 8th. Disney's Grand Californian Hotel & SPA, Anaheim, CA.
Security Operations Summit: Modernize SecOps. Operate AI-Native.AMER: November 4 | 9:00 AM PST. India and SAARC: November 5 | 10:00 AM IST. EMEA: November 5 | 10:30 AM CET. APAC: November 5 | 11:00 AM SGT