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RuiChang
Staff
Staff
May 22, 2026

Troubleshooting Tip: Supervisor role changed into Collector

  • May 22, 2026
  • 0 replies
  • 62 views

Description


This article provides a method to fix the Supervisor role that has changed into Collector.


Scope


FortiSIEM.


Solution


The supervisor role may change to Collector due to an incorrect backup or configuration restoration. It can be recovered with the method below:


# cp /opt/phoenix/deployment/jumpbox/phoenix_config.txt.super /opt/phoenix/config/phoenix_config.txt

# killall -9 phMonitor


Once the configuration is recovered, validate with the command below:


# phshowVersion.sh

# phstatus

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