Troubleshooting Tip: How to configure Gmail as the email server in FortiSIEM using basic authentication

Go to under ADMIN -> Settings -> System -> Email and enter the settings as follows, changing the Server Account ID according to the proper Gmail account:

• Email Gateway Server: smtp.gmail.com
• Server Port: 587
• Secure Connection (TLS): Enabled
• Server Account ID: username@gmail.com
• Default Email Sender: username@gmail.com
• Authentication: Basic
• Account Password: Configure the Gmail account to authenticate using an App Password, which is a 16-digit passcode and should be used as the Account Password. Refer to the official documentation below for more information: https://support.google.com/accounts/answer/185833?hl=en 

Save and Test:

It is now possible to send incident notifications and scheduled reports via email.

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Technical Tip: How to use office365 email gateway in FortiSIEM to send out email notification