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czamudio
Staff
Staff
February 21, 2025

Troubleshooting Tip: 7za extraction fail to decompress upgrade package.

  • February 21, 2025
  • 0 replies
  • 269 views
Description This article describes the additional steps to get the 7za utility to extract the upgrade packages.
Scope FortiSIEM, upgrade.
Solution

The upgrade package may fail to complete because the 7za utility is not factory installed:

 

Output log:

 

[root@wkr2 ~]# mkdir -p /opt/upgrade
[root@wkr2 ~]# cd /opt/upgrade/
[root@wkr2 upgrade]# ls
FSM_Upgrade_All_7.2.1_build0241.zip
[root@wkr2 upgrade]# 7za x FSM_Upgrade_All_7.2.1_build0241.zip
-bash: 7za: command not found
[root@wkr2 upgrade]# 

 

The problem is that the RPM package 7-zip is not installed. Execute the following command:

 

dnf install p7zip p7zip-plugins -y                      

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