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yujames
Staff
Staff
October 30, 2020

Technical Tip: How to generate a client ID for connectwise integration

  • October 30, 2020
  • 0 replies
  • 2760 views

Description

Connectwise has recently changed their policy and requires that vendors create the client ID in order to integrate with FortiSIEM.
Because of this change and restriction from connectwise, Fortinet has published a public client ID in order to allow clients to integrate with connectwise.
 
NOTE: A connectwise working account is required before integration can occur.


Solution

Copy the following Client ID:
1a7ed749-47a1-4d3e-94b0-696288a1140f
 
1 - Go to: Admin > Settings > General > Integration
2 - Select Connectwise as the drop down vendor
3 - The Fields: Type, Direction or Plugin Type does not matter, as each selection will still net a Client ID requirement.
4 - Paste it into the integration policy where the Client ID text box is.
 
 

Here's an example of how the Integration Policy Window will appear when you first open it