Technical Note: ZoneFox 4.0 - I can't access the ZoneFox console

Troubleshooting

The ZoneFox console runs as a website on a Windows server.  On the Windows server:

• Open the Internet Information Services (IIS) Manager
• Select Sites, expanding the list of available sites
• Select ZoneFox and ensure that the Start entry is greyed out, meaning the website is running.  If it isn’t running, click on Start
  
• Check the log file at C:inetpubwwwrootInquisitiveSystemsZonefoxDiagnosticsPL.API.txt

If you still experience problems, please create a Technical Assistance Ticket through the Support Portal, or contact the Support team.