Technical Note: [Accelops KB] Problem - When running phdownloadimage to upgrade I get error 'The host is NOT licensed, use fresh install option. Exit downloading…'

Summary of Topic

When running phdownloadimage to upgrade I get error “The host is NOT licensed, use fresh install option. Exit downloading…”.  What does it mean?

This is due to an expired license associated to the user/password you provided when running the phdownloadimage command.

Solution Steps

You can verify this by running the following at the command line:

phLicenseTool --show

Convert the value returned in 'endtime' using and Epoch time converter to get the expiration date.

Contact AccelOps Support if you feel this is a mistake.

Additional Resources

N/A

Version Application

ALL