Technical Note: [Accelops KB] Other - Define the different Incident 'Clear' methods

Summary of Topic

Incidents can be cleared in 3 ways.

1. Manual Clear   Incident is cleared by a user via the AO UI, Incident tab.
2. Clear             Incident is cleared because Clear Condition of rule that generated the incident is met.  
3. System Clear  Incident is cleared by the system as regular maintenance.

Additional Information

Refer to the related KB  article "Why do I get so many email notification with 'Cleared by System' incident?" for more information on System Clear.

Version Application

System Clear >> 3.6.2+

Manual Clear & Clear >> All