Technical Note: [Accelops KB] How To - Verify VM SDK credentials in AO CLI

Summary of Article

This article explains in very few steps on how to verify VM SDK credentials in AO CLI when test connectivity or discovery does not work.  You may receive a cryptic error message that does not allow you to properly troubleshoot

Steps

1 - Log into AO super or Worker or Collector as root

[The machine you login is the machine that is performing the actual discovery]

2 - cd /opt/phoenix/bin

3 - runVmTestConn.sh <IP_OF_ESX_SERVER> <USER> <PASSWORD>

A success will leave with no response.

A failure will leave you with:

Example:

[JAVA_AGENT_ERROR_MSG]: <reason>

A critical failure will leave with with additional lines:

Example:

[JAVA_AGENT_ERROR_MSG]:; nested exception is:
        java.net.UnknownHostException: <reason>

Additional Information

N/A

Version Application

ALL