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OsamaFattoh
Explorer II
June 2, 2026
Question

Windows Agent Uninstall

  • June 2, 2026
  • 2 replies
  • 55 views

Hello, I installed the windows agent using x64.msi, when trying to uninstall it using msiexec /x FSMLogAgent_x64.msi command the error “The installation package could not be opened” appear.
how can I uninstall it?

2 replies

pradarsha
Staff
Staff
June 2, 2026

Hi,

try running  FSMLogAgent again to run install screen , which will ask you to uninstall the existing version.

OsamaFattoh
Explorer II
June 2, 2026

the .exe file or .msi file?
I installed it using .msi file and I want to uninstall it using CLI.

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