Unable to stop processes with phTools
I was trying to stop and start all processes in an attempt to get the latest content update to install. Every time we try to install it the status just sits at "Installing" with no progress bar updates into perpetuity. So I thought I would try restarting the processes. When I log in as root and run phtools --stop ALL it fails. Below is a snippet of the output that contains errors.
Version 6.7.0.1716
Content Version Running: 407
[PH_MODULE_LOG_LEVEL_CHANGE]:[eventSeverity]=PHL_INFO,[procName]=phtools,[fileName]=phBaseProcess.cpp,[lineNumber]=682,[oldLogLevel]=424,[newLogLevel]=424,[phLogDetail]=Module received log level change
[PH_UTIL_PHOENIX_CONFIG_ITEM_MISSING]:[eventSeverity]=PHL_ERROR,[procName]=phtools,[fileName]=phConfigurations.cpp,[lineNumber]=157,[propName]=phtools,[phLogDetail]=Could not find item in phoenix_config.txt
[PH_MODULE_INIT_COMPLETE]:[eventSeverity]=PHL_INFO,[procName]=phtools,[fileName]=phBaseProcess.cpp,[lineNumber]=563,[phLogDetail]=Module successfully started
[PH_NOTIFICATION_CONN_FAILED]:[eventSeverity]=PHL_ERROR,[procName]=phtools,[fileName]=phBaseNotificationClient.cpp,[lineNumber]=103,[serverName]=localhost,[ipPort]=17900,[module]=phMonitor,[phLogDetail]=Failed to connect to notification server - localhost:17900
Monitor is not available
[PH_MODULE_EXIT_OK]:[eventSeverity]=PHL_INFO,[procName]=phtools,[fileName]=phBaseProcess.cpp,[lineNumber]=367,[phLogDetail]=Module exited gracefully
