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Shirshak
Visitor III
July 14, 2026
Question

FortiSIEM - Slow Incident Tab

  • July 14, 2026
  • 4 replies
  • 83 views

We are currently experiencing an issue where the Incident tab is taking a significant amount of time to load. While the list of incidents is displayed after opening the Incident tab, navigating to other sections within the Incident module is extremely slow. In some cases, the page becomes stuck in the loading state and does not respond.

Could you please help us identify the possible cause of this issue and advise on the appropriate troubleshooting steps or resolution?

4 replies

AEK
SuperUser
SuperUser
July 14, 2026

Which FSM version?

Do you notice CPU high load when doing so? (you can check using “top” command in CLI)

Also check you memory usage (“free -m” cli command)

AEK
Anthony_E
Staff
Staff
July 15, 2026

Hello,

For your next FortiSIEM question, I invite you to post directly your question in the FortiSIEM group:

https://community.fortinet.com/groups/216

 

Anthony

Best Regards
albertommo
Visitor III
July 16, 2026

I have the same issue, not sure what’s happening, but we cannot see the incident details because of it, it simply doesn’t load the view.

Anthony_E
Staff
Staff
July 20, 2026
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