FortiSIEM JSON Error

Has anyone experienced this error before, it just popped up this morning and my analysts cant get past it. The SIEM is now inaccessible.

We recently upgraded to version 7.3 Screenshot 2025-01-09 072942.png

Staff & Editor

Hi Eugene ,

Issue is specific to your environment , suggest you to open a ticket with Fortinet support.

The problem could be due to large or incorrect query/api call done to FortiSIEM that caused excessive errors in backed,

ebudiAuthor

New Member

I've raised a ticket with support. They are slow to respond and the error keeps popping up so my analysts can't even use the SIEM

Visitor III

Hi,

We have the same problem on the same version. Do you get some response from the response, because we still are waiting.

Thanks

Staff

@StoyanIliev @ebudi thanks for raising this and it is being looked into. @StoyanIliev did you also have a support ticket?

Staff

Hi,

- This issue has been marked as a known minor bug in 7.3.0. And it has been fixed in 7.3.1 and above versions.
- Bug ID: 1116926
- Please check the release notes: https://docs.fortinet.com/document/fortisiem/7.3.1/release-notes/14076/whats-new-in-7-3-1#Bug

Best regards,
Hakan Karabayir

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