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beingarif
Explorer III
June 11, 2025
Question

FortiSIEM Issue with Custom Attributes Parsing

  • June 11, 2025
  • 2 replies
  • 638 views

Hello FortiSIEM Community,

I am working with FortiSIEM Version 7.3.2 and facing an issue where some custom attributes are not appearing in parsed logs. Here’s the setup:

  • Created new custom attributes for MSSQL JDBC performance monitoring.
  • Defined an event type and mapped all custom attributes according to SQL query output columns.
  • Added 30-40 new attributes across different databases.
  • In RAW logs, only a few custom attributes appear to be parsed, while most are missing.
  • The PHBOX parser is being used, as indicated in the raw logs.
  • Additionally, I have written a custom parser within the same setup, and the attributes belonging to that parser are successfully parsed.

I would appreciate any insights on why attributes mapped through PHBOX parser are not appearing, and how I can resolve this issue.

Has anyone encountered something similar, or can you suggest troubleshooting steps?

Thanks in advance for your help!

2 replies

beingarif
beingarifAuthor
Explorer III
June 11, 2025

@Anthony_E  @Secusaurus can you please help here.

cdurkin_FTNT
Staff
Staff
June 11, 2025

Can you provide a sanitized raw message.. and some example of Custom Attributes that parse and ones that do not.

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