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paulsedjro
New Member
May 19, 2020
Question

FortiSiem 2000F Web access

  • May 19, 2020
  • 1 reply
  • 851 views
Hi All

I made basic config to a brand new Fortisiem 2000F but when i try to access with a browser i get this error. Please  Help

    1 reply

    HugoPinto
    Visitor III
    May 19, 2020
    Hi it seams an issue on Glassfish.

    Did you configure the FSM as Super? 

    Go to the FSM over SSH, run phstatus --all then check if the last 4/5 process are up.

    If not try to phtools --restart all and check if you see any error on startup, if not go to /opt/phoenix/log/phoenix.log and see if you see any error.
    -------------------------------------------
    Original Message:
    Sent: May 19, 2020 03:57 AM
    From: Paul SEDJRO
    Subject: FortiSiem 2000F Web access

    Hi All

    I made basic config to a brand new Fortisiem 2000F but when i try to access with a browser i get this error. Please  Help
    paulsedjro
    New Member
    May 20, 2020
    Hi, Thks for reply

    I didn't Configure FSM as super just basic config like IP addresss.

    All the last 5 process are up
    -------------------------------------------
    Original Message:
    Sent: May 19, 2020 04:44 PM
    From: Hugo Pinto
    Subject: FortiSiem 2000F Web access

    Hi it seams an issue on Glassfish.

    Did you configure the FSM as Super? 

    Go to the FSM over SSH, run phstatus --all then check if the last 4/5 process are up.

    If not try to phtools --restart all and check if you see any error on startup, if not go to /opt/phoenix/log/phoenix.log and see if you see any error.

    Original Message:
    Sent: May 19, 2020 03:57 AM
    From: Paul SEDJRO
    Subject: FortiSiem 2000F Web access

    Hi All

    I made basic config to a brand new Fortisiem 2000F but when i try to access with a browser i get this error. Please  Help
    HugoPinto
    Visitor III
    May 20, 2020
    Hi sorry,

    We don't use FSM Appliance, we use FSM VMware.

    Try to reboot the server, to see if it works and you can access to FSM, if not open an issue with Technical Support to help you diagnose that particular issue on Glassfish.

    When we FSM reboot the FSM will try to update de repos to Fortinet.-------------------------------------------
    Original Message:
    Sent: May 20, 2020 03:03 AM
    From: Paul SEDJRO
    Subject: FortiSiem 2000F Web access

    Hi, Thks for reply

    I didn't Configure FSM as super just basic config like IP addresss.

    All the last 5 process are up

    Original Message:
    Sent: May 19, 2020 04:44 PM
    From: Hugo Pinto
    Subject: FortiSiem 2000F Web access

    Hi it seams an issue on Glassfish.

    Did you configure the FSM as Super? 

    Go to the FSM over SSH, run phstatus --all then check if the last 4/5 process are up.

    If not try to phtools --restart all and check if you see any error on startup, if not go to /opt/phoenix/log/phoenix.log and see if you see any error.

    Original Message:
    Sent: May 19, 2020 03:57 AM
    From: Paul SEDJRO
    Subject: FortiSiem 2000F Web access

    Hi All

    I made basic config to a brand new Fortisiem 2000F but when i try to access with a browser i get this error. Please  Help