New Member

Question

FortiSIEM 2000F cannot reImage 6.5

Forum|Forum|3 years ago
July 28, 2022
5 replies
2107 views

we have reimage V 6.5 to fortiSIEM 2000F by using command "unzip -c FSM_Full_All_RAW_HARDWARE_6.5.0_build1511.zip | dd of=/dev/sdb
status=progress" after that we switch on we got message "reboot and select proper bot device or insert boot Media in selected Boot device and press a key" please help how to resolve the problem

Thanks.

Fortisiem

Staff

Hello vongvilai,

Thank you for using the Community Forum.

I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Regards,

Best Regards

Staff

Hello vongvilai,

It is apparently a hardware (HDD) or Bios issue.

You can contact RMA support and open a ticket via:

https://forticare.fortinet.com/CustomerSupport/SupportTeam/MyUnclosedTickets.aspx

They will be able to help you.

Regards,

Best Regards

vongvilaiAuthor

New Member

Hello Anthony_E,

Thank you very much for kindly assistance.

Regards,

Vongvilai

New Member

Hi.

You have to configure FortiISEM to boot on her boot disk. Not on the usb boot loader. go to bios setup and chage it

Staff

I would advise opening a support case for this issue