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Himanshu735
New Member
December 4, 2024
Question

collector add successfully but showing critical

  • December 4, 2024
  • 1 reply
  • 450 views

hi 

my collector is registered with my supervisor successfully and showing reboot soon but its not reboot and also on the GUI shoing health cretical and not showing disk. i am trying to ping supervisor so its pinging . can anyone give solution. ?

 

    1 reply

    Secusaurus
    Contributor III
    December 4, 2024

    Hi @Himanshu735,

     

    Did you configure the cluster config correctly (admin settings)?

    After registering, the Collector receives the IPs/FQDNs you entered in that setup and uses these instead of what you provided in the setup.

    If they are unset, it uses the local ip addresses, which might not be reachable through NAT/internet - this would result in a behavior like you described.

     

    If this is not the reason, I'd recommend re-running the connection-script. If this still doesn't work, it might be a case for TAC.

     

    Best,

    Christian

    NSE8 | Fortinet Advanced MSSP Partner
    Thought Leadership. Security Summit. Thursday, November 12th, PGA National Resort, Palm Beach Gardens, FL.
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