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HafizJasmi
New Member
March 6, 2021
Question

Change Ticket Email Template

  • March 6, 2021
  • 0 replies
  • 510 views

Hi Guys,

It is possible to change the email template for the Ticket ? If possible, can share the attribute for the creation ticket as follow:

Close Code: 
Close Note: 
Priority:
Escalation Policy :
Assignee:
Creation Date:
Due Date: 
Created By:
Modified By: 
Summary:
Action Taken: 

I have change incident email notification before, just for ticket seem not successful.