Question
Change Ticket Email Template
Hi Guys,
It is possible to change the email template for the Ticket ? If possible, can share the attribute for the creation ticket as follow:
Close Code:
Close Note:
Priority:
Escalation Policy :
Assignee:
Creation Date:
Due Date:
Created By:
Modified By:
Summary:
Action Taken:
I have change incident email notification before, just for ticket seem not successful.
