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pginete
Staff
Staff
November 11, 2025

Troubleshooting Tip: Zoom and Teams are missing on the Digital Experience Monitoring Dashboard

  • November 11, 2025
  • 0 replies
  • 152 views
Description

This article describes how to fix the issue where Zoom and Teams are missing from the Digital Experience Monitoring Dashboard.

Scope FortiSASE.
Solution

Zoom and Teams are missing from the Digital Experience Monitoring Dashboard in the FortiSASE Mature version, even though these applications are in use.

 

teams and zoom not appearing on the DEM of FortiSASE Mature version.png

 

Upgrade the FortiSASE from the Mature version to the Feature version to fix it. See the New major features available for more information.

 

Teams and Zoom now show on the Digital Experience Monitoring dashboard of the Feature version of FortiSASE.

 

zoom and teams appearing on fortisase feature version.png