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btey
Staff & Editor
Staff & Editor
November 11, 2024

Troubleshooting Tip: Failed to save a ZTNA rule set with Custom OS option

  • November 11, 2024
  • 0 replies
  • 238 views
Description This article describes how to handle an issue where a configuration with a custom OS option results in a 'Failed to save rule set' error.
Scope FortiSASE v24.3.59.
Solution

Example of custom OS configuration as below:

 

ZTNA macOS ruleset.png

 

The system rejected the operation with the error 'Failed to save rule set'.

 â€ƒ

failedtosaveruleset.png

 

The system will only allow an option from the list or based on the available OS version string. The custom OS version string is not supported.

 

availableset.png

 

From v24.4.32:

The 'Custom' option has been removed and Sequoia OS added to the macOS OS Version list.

 

custom removed.png