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jsarah
Staff
Staff
February 25, 2025

Technical Tip: Mobile devices getting disconnected after reboot from FortiSASE

  • February 25, 2025
  • 0 replies
  • 324 views
Description This article describes that devices should stay connected when all the devices are managed by FortiSASE, even after reboot. If they are disconnected, it is necessary to check that the devices are configured as follows.
Scope FortiSASE.
Solution

It is mandatory to give permission in mobile devices for 'Display over other apps' as 'allowed'. In FortiClient, Auto Start has to be enabled.

 

Refer to the images below:

 

Screenshot_2025-01-22-17-39-44-56_fc704e6b13c4fb26bf5e411f75da84f2(1).jpg

 

Screenshot_2025-01-22-17-39-51-49_06271eee2b052e6c3fc4b8b21b319f63_1(1).jpg

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