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RBA
Staff
Staff
January 27, 2025

Technical Tip: How to fix the unsupported version of the FortiClient in FortiSASE

  • January 27, 2025
  • 0 replies
  • 627 views
Description This article describes how to fix the unsupported version of FortiClient detected issue in the FortiSASE portal.
Scope FortiSASE.
Solution

The following warning is noticed where endpoint details would list the endpoints with older FortiClient versions.

 

RBA_0-1737812992937.png

 

FortiClient v7.2.6 is the recommended supported version for 24.4.87 (24.4.c). Upgrade can be initiated by navigating to System and Create under Endpoint Upgrade. Select the group to which the upgrade has to be applied while creating the rule.


Individual users can also be selected by creating subgroups.

Supported versions of FortiClient are listed in the FortiSASE release notes under Product integration and support: What's new

 

The upgrade would happen in the background, and a prompt for a reboot would appear. Upon reboot, the new version will be reflected.