Technical Tip: How to upgrade the FortiSandbox
Description
This article describes how to upgrade the FortiSandbox.
Scope
FortiSandbox.
Solution
- Log in to the Customer Service & Support web portal at Support, and select the 'Download' option, followed by 'Firmware Images'.
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Using the dropdown under 'Select Product' choose the FortiSandbox.
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Select the 'Download' tab.
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Navigate through the directories to find the preferred firmware version, first selecting the firmware version, then the master release, and then the patch version.
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Find the image that corresponds to the VM version or hardware version of the device and select the 'HTTPS' button to the far right.
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Find the PDF file listed as 'release-notes' and download it using the HTTPS button.
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Review the release notes document for all relevant information (special notes, upgrade details, etc.).
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In the release notes in the section listed as 'Upgrade Information', there is the supported
upgrades available and the upgrade paths. -
If there is an upgrade path, use the above-listed steps to download the other images and release notes.
Upgrading the FortiSandbox.
- Log in to FortiSandbox via web UI.
- Under the Dashboard in the 'System Information' widget, it should show a line showing the current firmware build with an Update link next to it. Select the Update link.
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Select the Browse button and find the first image in the upgrade path that is saved on the PC. And select Open.
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Select the submit button.
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Confirm to upgrade at this point (the device will be out of operation during the upgrade and will reboot).
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Eventually, it will be redirected to a new page during the upgrade. Do not navigate away, refresh, or reboot the sandbox during this time.
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Once the page has refreshed on its own, it should show the admin login page.
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Log in to the web GUI and check the firmware line from step 2, and confirm it is on the new build.
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Repeat steps 2 through 8 for each step in the upgrade path until reaching the desired firmware.
