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alya
Staff
alya
Staff
July 17, 2025

Technical Tip: How to find and download the Detailed Job Report that matching the email session ID from FortiMail

  • July 17, 2025
  • 0 replies
  • 207 views
Description This article describes how to find and download the detailed job report that matches the email session ID from FortiMail
Scope FortiSandbox.
Solution

Log from FortiMailLog from FortiMail

 

  1. In the FortiSandbox, navigate to Scan Job -> URL Job.
  2. In the search filter, filter the URL log using 'Submitted Filename'.
  3. Select the Option 'Contains' and fill in the FortiMail Session ID, same as the FortiMail log:'5627adIj029116-5627adIl029116'.
  4. Select 'Apply'.

 

submitted url.png

 

after apply.png

 

  1. Download the FortiSandbox Detailed Job Report and attach it to the ticket.

 

export the file in pdf.png
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