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srahmat
Staff
Staff
January 2, 2025

Technical Tip: Allow Interaction is missing for the On-Demand Scan in the primary FortiSandbox

  • January 2, 2025
  • 0 replies
  • 312 views
Description This article describes that Allow Interaction is missing for the On-Demand scan in the primary FortiSandbox.
Scope FortiSandbox HA Cluster.
Solution

When FortiSandbox is configured as an HA cluster, the option to 'Allow Interaction' is missing in the On-Demand scan for the primary device.

 

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This is by design when the FortiSandbox is running in the HA cluster, the primary FortiSandbox will not allow specifying VM, and cannot enable interaction when doing an On-Demand scan.

 

To do 'Allow Interaction' for the On-Demand scan in the FortiSandbox HA cluster, log to the Secondary unit and do it from there.

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