Troubleshooting Tip: FortiProxy interface not available in the GUI

Description

This article explains the issue where an interface is missing in the GUI but still visible in the CLI.

Scope

FortiProxy v7.4.13 and v7.6.6.

Solution

The following is a scenario with Data-Zone [Lag/VLAN interface] where Data does not show in the GUI.

In the CLI:

config system zone
    edit "Data-Zone"
        set interface "Data"
    next
end
config system interface
    edit "Data"
        set vdom "root"
        set ip 192.168.xxx.yyy 255.255.255.0
        set allowaccess ping
        set explicit-web-proxy enable
        set snmp-index 8
        set interface "LAG"
        set vlanid XY
    next
end

This is a known cosmetic GUI issue and has been fixed in a hotfix special branch. Open support ticket to request the special build image. See Welcome to Fortinet Support.