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vshtaloja
Staff
vshtaloja
Staff
February 26, 2025

Troubleshooting Tip: Email Service not visible in the GUI

  • February 26, 2025
  • 0 replies
  • 296 views
Description This article provides a workaround for the behavior where Email Service cannot be configured through the GUI.
Scope FortiProxy 7.0.x, FortiProxy 7.2.x.
Solution

In the GUI under System -> Settings, the mail settings are not displayed.

 

mail_setting.PNG

 

However the settings can be adjusted in the CLI.

 

config system email-server
    set server "notification.fortinet.net"
    set port 465
    set security smtps
end

 

The resolution for the identified issue, referenced as known issue 1054552, has been addressed and fixed. The solution for it is to upgrade to FortiProxy 7.4.6 and later versions.
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