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vshtaloja
Staff
Staff
May 30, 2025

Technical Tip: Backup Configuration via SFTP Fails When Using Domain Username with '@' Character

  • May 30, 2025
  • 0 replies
  • 401 views
Description This article explains a known issue on FortiGate and FortiProxy where backing up the configuration via SFTP fails when the username contains the '@' character, such as when using a domain-based username
Scope FortiOS 7.2, FortiOS 7.4, FortiOS 7.6, FortiProxy v7.4.
Solution

The use of the '@' character in the SFTP username causes parsing issues during the backup process, leading to a connection or authentication failure.

 

The issue has been identified and will be fixed  in the following versions:

  • FortiOS: Fixed in v7.2.11, v7.4.6 and v7.6.1
  • FortiProxy: Fixed in v7.4.10

FPX# execute backup config sftp /Test/backup/FGT.conf 192.168.10.119 ”admin@test.com” password
Please wait...
Connect to sftp server 192.168.10.119...
Please wait...
Connect to sftp server 192.168.10.119...
Send config file to sftp server via vdom root failed.

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