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Jackie_T
Staff & Editor
Staff & Editor
January 27, 2026

Troubleshooting Tip: FortiPAM extension is not working on Edge and Chrome browser after the update

  • January 27, 2026
  • 0 replies
  • 269 views
Description This article describes the issue of FortiPAM not working on Edge and Chrome browser after a browser update to version 144. 
Scope Browser Extension 7.4.5.1937.
Solution

After updating Chrome browser or the Edge browser to version 144 and above, the FortiPAM extension will keep crashing.

 

PAM error 2.png

 

When logging in to FortiPAM, the following error shows up even though the extension is installed:

 

PAM error 1.png

 

This issue is fixed on the new release of FortiPAM browser extension: v7.4.5.1938.

The browser extension is updated automatically; if not, install it manually by downloading the extension from the portal below:

Product Downloads