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duenlim
Staff
Staff
July 9, 2026

Technical Tip: The secret failed to launch after Internet browser version is updated

  • July 9, 2026
  • 0 replies
  • 20 views

Description

This article describes a solution for an issue where a secret launch fails to establish, resulting in a blank page or the following error message being displayed: Start Program Error::extension.

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Scope

FortiPAM with browser extension.

Solution

To workaround, manually disable the setting Verify server identity for PAM launch requests in FortiPAM Extension - Fortinet Privileged Access Agent.

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To fix the issue, make sure that the latest version of Fortinet Privileged Access Agent (v8.0.1.114) or above is installed in the web browser.