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February 17, 2026

Technical Tip: How to fix authentication failure if FortiPAM requires to login via SAML

  • February 17, 2026
  • 0 replies
  • 259 views
Description This article describes how to fix this error: 'Authentication failed: this user is required to login via SAML.'
Scope FortiPAM.
Solution

After the local user is created successfully and the user tries to login to FortiPAM GUI,

this error message can appear during authentication process:

 

Screenshot_2026-01-21_165439 (1).png

 

Since the user is not a SAML user, this setting has to be checked from the CLI: 'set force-saml-login'

 

config system admin
    edit "local_test"
        set display-name ''
        set force-saml-login enable ------------> disable this feature
        set password ENC SH2xBT7TfyjjhbLcGsTOCAtiNVxIG+eLCIL6HUXTw54ND1OdXOdoYw86AvvxIM=
    next
end

     

After disabling this setting the authentication should be possible.