Technical Tip: Expected behavior of a subscription license expiration's notification

Description

This article describes the expected behavior of a subscription license expiration notification for different kinds of SKUs.

Scope

FortiPAM.

Solution

For example, FortiPAM is registered with FC1-10-PAVUL-591-02-DD, which refers to the following:

• Subscription for one FortiPAM Virtual Machine seat for between 5 to 9 users.

• Includes FortiClient VRS agent for FortiPAM.

• Includes Advanced Malware Protection.

• Includes FortiCare Premium support.

If the user seats need to be increased by more than 9 users and the license is going to expire soon, a new license can be registered accordingly. 

In this example, A FC2-10-PAVUL-591-02-DD is registered, and it includes the following:

• Subscription for one FortiPAM Virtual Machine seat for between 10 to 24 users.

• Includes FortiClient VRS agent for FortiPAM.

• Includes Advanced Malware Protection.

• Includes FortiCare Premium support.

 
However, if the prior license (FC1-10-PAVUL-591-02-DD) is going to expire soon (for example, in 20 days): even though the other license (FC2-10-PAVUL-591-02-DD) has already been registered before the expiry date, FortiPAM may show a notification that the FortiPAM license is about to expire in 20 days:

Note: 

This is expected behavior and will not cause any issues. Once the current user seat license expires, the new license will automatically take effect starting from the expiry date.

Related documents:

• FortiPAM Datasheet

• FortiPAM Ordering Guide