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cmaheu
Staff
Staff
June 4, 2025

Troubleshooting Tip: Hardware Migration does not complete on appliances with two ports

  • June 4, 2025
  • 0 replies
  • 448 views
Description

This article describes the behavior where hardware migrations do not successfully complete when the FortiNAC server only has two Ethernet ports.

Scope 2 ports FortiNAC FNC-CA-600C Gen2 hardware appliances.
Solution

An older generation of FortiNAC server model FNC-CA-600C shipped with only two Ethernet ports. It has been found that the tool used to perform the hardware migration is unable to configure the port 1 interface on these servers.

 

**Do not attempt to perform the migration on these servers at this time**

 

To determine the number of Ethernet ports, log in to the CLI as root and type:


sysinfo -v

 

To be addressed in upcoming FortiNAC versions F7.2.10, F7.4.2 & F7.6.3.