Skip to main content
scitlak
Staff
Staff
September 16, 2025

Troubleshooting Tip: Google Authentication issues in FortiNAC caused by IP Addresses

  • September 16, 2025
  • 0 replies
  • 168 views
Description This article describes how to fix the Google Authentication issue with FortiNAC due to the use of a Private or Public IP address in the origin.
Scope FortiNAC, FortiNAC-F.
Solution Once an authentication is started against Google for FortiNAC, Google waits for a domain name in the origin that matches the Google API: Authorized JavaScript origins. Instead of using a Domain Name, in cases of usage of any Public or Private IP addresses, the following error will occur.

25.08.2025_12.57.21_REC (1).png

In the above case, one DNS A record should be created with the hostname that is already in Authorized JavaScript origins, and this hostname should be used as the origin.