Troublehooting Tip: Axis cameras unable to authenticate via RADIUS MAB
| Description | This article describes the troubleshooting steps for cameras that are unable to get the correct VLAN from FortiNAC. |
| Scope | FortiNAC-F v7.2.x+, FortiSwitchOS v7.2.3 and above. |
| Solution | When port security is applied, some types of cameras are unable to get a correct VLAN. FortiSwitch port status shows 'unauthorized'.
On the other hand, with the same port settings, the port status of the PC shows 'authorized', and the correct VLAN is obtained.
Solution: This usually happens when the switch tries to authenticate via EAP 802.1x first before switching to MAB. To prevent the switch from sending EAP packets, set the auth order to MAC authentication bypass (MAB) on the FortiSwitch port:
config switch interface |

