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March 19, 2026

Technical Tip: When trying a GUI upgrade from FortiNAC v7.6.5 GA to v7.6.x GA the FortiNAC does not show the latest version to download

  • March 19, 2026
  • 0 replies
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Description This article describes how to resolve the issue where FortiNAC-F does not show the latest FortiNAC-F image to download.
Scope FortiNAC-F v7.6.x.
Solution

If the FortiNAC-F image has already been released, but it is not available under System -> Settings -> Updates -> System to be automatically downloaded from FortiNAC GUI:


Only showing image 7.6.5 GA, while 7.6.6 GA is releasedOnly showing image 7.6.5 GA, while 7.6.6 GA is released

 

While the image is already released and available in the support portal.

To overcome this issue, run the commands below (make sure FortiNAC has internet access):

 

diagnose system entitlements -poll

diagnose fdsm image-list


After running the above commands, refresh the FortiNAC GUI and check again if the latest version is available for download:


7.6.6 GA available for Download7.6.6 GA available for Download

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