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FortiElie
Staff
Staff
May 23, 2025

Technical Tip: Manually update Auto-Definition Directory for FortiNAC in airgap environments

  • May 23, 2025
  • 0 replies
  • 882 views

Description

This article describes the procedure to manually update the Auto-Definition Directory for FortiNACs in Airgap environments, or when the FortiNAC cannot communicate with 'fnac-updates.fortinet.net'.

Scope

FortiNAC, FortiNAC-F (all versions).

Solution

Usually, System Updates are configured under 'System -> Settings -> Updates -> System' to poll updates from 'fnac-updates.fortinet.net'. In this article, a local FTP repository will be used instead to poll these updates.

  1. Go to 'https://fnac-updates.fortinet.net/' from any browser. Credentials can be obtained from TAC support.

  2. Download the following files to a local machine:

    1. 'bnoui.txt.gz'

    2. All the files which start with 'AutoDefSynUpDates_*'.

  3. Add these files to the root directory of the FTP server.

  4. On the FortiNAC GUI, go to 'System -> Settings -> Updates -> System':

    1. Under 'Host:', provide the IP address of the FTP server.

    2. Under 'Auto-Definition Directory:', add '/'. This will correspond to the root directory of the FTP server.

    3. Under 'Product Distribution Directory:', add '/'.

    4. Under 'Agent Distribution Directory:', add '/'.

    5. Under 'User:', add the username of the FTP server.

    6. Under 'Password:', add the password of the FTP server.

    7. Under 'Protocol:', select 'FTP'.

    8. Select 'Test', and confirm that the FortiNAC can communicate with the FTP server.

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  1. Go to 'System -> Scheduler', select 'Auto-Definition Synchronizer', then select 'Run Now'.

  2. Go to 'Logs -> Events & Alarms -> Events' and confirm that the synchronization was successful.


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Notes:

Auto Definitions are updated periodically on 'https://fnac-updates.fortinet.net/', and this procedure should be done regularly by the FortiNAC administrator if the FortiNAC cannot poll the updates automatically.


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