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ebilcari
Staff
ebilcari
Staff
December 5, 2025

Technical Tip: Firmware upgrade for setups running v7.6.3 or newer, the firmware is up to date

  • December 5, 2025
  • 0 replies
  • 356 views
Description This article describes the changes to the firmware update procedure in newer versions of FortiNAC.
Scope FortiNAC v7.6.3 and later versions.
Solution

In newer versions of FortiNAC, the firmware file will no longer be downloaded directly from 'fnac-updates.fortinet.net', instead, it will use the FortiGuard servers. Sometimes this procedure can take more time. 

 

fnac firmware.PNG

 

If the upgrade needs to be performed quickly, the new firmware file can be downloaded directly from the user portal, as shown below:

 

forticare.PNG

 

Download the firmware file for the appropriate hypervisor or hardware appliance (with the .out extension) and upload it directly through the FortiNAC UI:

 

upload firm.PNG

 

To speed up the new firmware discovery process, the following commands can be run from the CLI:

 

fnacf-prim # diagnose fdsm image-list
Last update: 73864 secs ago. Total: 1

07006000FIMG1200406004 v7.6 MR6-GA P4 b0782 (downgrade)
fnacf-prim #
fnacf-prim #
fnacf-prim # diagnose fdsm image-list
Last update: 6 secs ago. Total: 2

07006000FIMG1200406006 v7.6 MR6-GA P6 b0900 (upgrade)
07006000FIMG1200406004 v7.6 MR6-GA P4 b0782 (downgrade)
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