Troubleshooting Tip: UI errors when license has expired

This article discusses errors observed when accessing the Administration UI with an expired license.

The following messages may be displayed:

"Secure Connection Failed"
"HTTP failure response"
"You do not have permission to access this page"

Review the License Information Dashboard panel in the UI for the expiration date.

Alternatively, access the appliance CLI and review /bsc/logs/output.master for messages indicating the license has expired.

If expired, contact Sales to renew.