Troubleshooting Tip: Results page does not appear after adding static routes in the configuration wizard

Issue:  After adding static routes in the 'Layer 3 Network - Additional Routes' section of the Configuration Wizard and selecting next, the page appears to hang and the Results page is not returned.

If the network service on the application server is restarted via CLI, the following message appears:

route: netmask doesn't match route address

 
To resolve this, ensure the value entered for the Network field is the Network Address and not merely an address within the network.

For example, entering Network 10.8.44.1 using mask 255.255.255.192 will not return the Results page and the error mentioned above will appear if the network service is restarted.  However, Network 10.8.44.0 using mask 255.255.255.192 will apply successfully.  To confirm the Network Address, use an IP Calculator.

Address: 10.8.44.1
Netmask: 255.255.255.192 = 26

Network: 10.8.44.0/26
Broadcast: 10.8.44.63
HostMin: 10.8.44.1
HostMax: 10.8.44.62
Hosts/Net: 62