Troubleshooting Tip: Problems Connecting to VPN Using Cellular Adapter
Description
This article describes a workaround on how to overcome an issue when Host connects to VPN using Cellular Adapter
Scope
FortiNAC, Version: All.
Solution
Issue: Network Sentry does not allow access to the production network when connecting to VPN. Host remains blacklisted and gets the Captive Portal.
This behavior occurs if the host's only enabled interface is a cellular adapter. One example is the Dell Wireless 5808e Gobi(TM) 4G LTE Mobile Broadband Card.
Workaround: In addition to the cellular adapter, enable either a WI-FI or Ethernet adapter (it does not need to be connected).
This behavior occurs if the host's only enabled interface is a cellular adapter. One example is the Dell Wireless 5808e Gobi(TM) 4G LTE Mobile Broadband Card.
Workaround: In addition to the cellular adapter, enable either a WI-FI or Ethernet adapter (it does not need to be connected).