Troubleshooting Tip: NCM sync fails due to global group nesting issue after upgrade
| Description | This article describes the condition in which the Role Based Access group can cause sync errors from NCM and how to correct it. |
| Scope | FortiNAC. |
| Solution | Root Cause of the Issue:
However, in some use cases there where global groups on the CA were nested under the local Role-Based Access group before the upgrade, which was ok. But after an upgrade to 9.2.x or higher, it has been created a scenario where the Role Based access group on the NCM is labeled as global, but the sync fails due to the local instance having a group nested so it can never be converted from a local group to a global group. |
