Troubleshooting Tip: Cannot register new devices on the network
Description
This article describes how to handle an issue where the user cannot register new devices on the network.
Scope
All supported versions of FortiNAC.
Solution
Issue: It is not possible to register a new device to a common user, due to the error message 'Exceeded Physical limit'.
The allowed host limit on the user (default is 1000) was exceeded.
Solution: Increase the value to the User (2000) allowed host.
- Navigate to System -> Settings -> Allowed Hosts.
- Enter the desired value and click Save Settings.