Technical Tip: VLANs do not switch based on IP phone

Description

This article describes the behavior of FortiNAC when VLANs are not switched on a managed port when an IP Phone connects.

Scope

FortiNAC and IP Phones.

Solution

This is functioning as designed. Devices registered with Device Type 'IP Phone' are ignored when determining the VLAN for the port. FortiNAC provides visibility and control for endpoints connecting behind IP Phones and does not provide any special integration logic related to the IP Phone model/vendor.

For more information on IP Phone integration, see the following:
IP Phones Using Tagged Voice VLANs

IP Phones Using Untagged Voice VLANs

Related article:

Technical Tip: Changing VLANs on switch ports with IP Phones