Technical Tip: Services restart due to low memory
Description
System restarts unexpectedly due to a process allocating more memory than necessary.
Scope
Version: 8.2.x - 8.6.1
Solution
Workaround: Contact Support for assistance.
Solution: Addressed in versions 8.5.4 and 8.6.2
Workaround: Applies to 8.5 and higher versions only and must be done to all appliances.
1. Edit /bsc/campusMgr/bin/internal/CM
Replace:
sudo -u nac sh -c "/usr/bin/java -server -classpath $CLASSPATH \
With:
sudo -u nac sh -c "/usr/bin/java -server -Xms32m -Xmx${JVM_MX:-768m} -classpath $CLASSPATH \
2. Restart FortiNAC management process
shutdownCampusMgr
<wait 10 seoconds>
shutdownCampusMgr -kill
<wait 20 seconds>
startupCampusMgr