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FortiKoala
Staff
Staff
September 28, 2018

Technical Tip: Self-Registration/Email Not Working After Changing DNS Server

  • September 28, 2018
  • 0 replies
  • 917 views

Description

 
This article describes an issue with Self-Registration/Email  which does not work after changing the DNS Server. Neither email nor text with login information is received once the Self-Registration request is submitted by end user in the Captive Portal.


Scope

 

FortiNAC.


Solution

 

Restart Network Sentry services to clear the cache of the email server.

Related document:
Change DNS on Bradford Appliances
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Fortinet Flag the Hack. Wednesday, August 26, 9:00 AM - 5:00 PM ET, COSM, Atlanta, GA.